Frequently Asked Questions

What are the rental requirements?

Drivers must meet our minimum age requirement (25 years old), have a valid drivers license, and have a clean driving record. Drivers must also have insurance (whether personal, or credit card rental insurance) that covers them in the US Virgin Islands. Proof of insurance must be provided before rental reservation begins.

Can I add additional drivers?

Yes, each additional driver is $25 per day. Additional drivers must meet the same requirements as the primary driver.

How do I change or cancel my reservation?

To modify or cancel your reservation, please contact us at info@iriejeeps.com. Cancellation requests must be made in writing and sent to info@iriejeeps.com.Please note that in the event of a cancellation 20% of the total reservation cost is non-refundable.

Is a deposit required to complete the reservation?

Full payment is required to reserve a vehicle from Irie Jeeps. In the event of a cancellation, 20% of the deposit is non-refundable, and 80% will be refunded back to the client.

Rental Day

  • The rental day runs from 9:30a.m. - 9:30a.m. the following day
  • A 1 hour grace period is allowed for returns.
  • A return later than 10:30a.m. will count as an additional rental day, and incur an additional days charge.
  • All rental extensions must be preauthorized and are subject to availability.

What forms of payment are accepted to reserve a vehicle?

Apple Pay, American Express, Visa, MasterCard, and Discover Cards are accepted. Pre-paid cards are not accepted. For security reasons, Irie Jeeps does not accept cash payments. We apologize for any inconvenience.

Can I use my credit card for auto insurance?

Yes. Please note that it will have to be the same credit card used to book the reservation/pay for the rental vehicle. If you have any accident, or any damage is caused to the vehicle, there will be a $1500 charge. Irie Jeeps will provide you with the necessary documents to submit a claim to your credit card company so that you can be reimbursed for any out of pocket expenses.

Can I smoke in the vehicle?

Smoking is prohibited in the vehicle. If the vehicle is returned with any signs of/and or smells of smoke a $150 charge will be incurred.

Are pets/animals allowed in the vehicles?

No animals are allowed in the vehicles, unless they are service animals.

Cruz Bay, St. John US Virgin Islands

  • info@iriejeeps.com
  • ‪(818) 208-7911